FAQ

 Do you sell digital embroidery files?

Sale of digital embroidery files is at the discretion of shop.

What type of photos work best?

Try to avoid photos that are cropped at weird angles. Instead, go for a more fuller photo that's a bit farther back. While we can work with "selfies", sometimes they don't come out the best. 

Can you embroider pets?

Yes! Absolutely! We love pets. Make sure to choose photos that best show your pets and all their unique markings/spots.

My child was misbehaving in the photo, can you fix that? Also, their eyes were closed?

We can absolutely try! Just email or message me another reference photo of your child and we can go from there!

Our artwork does not include any facial features such as eyes - so don't worry about that!

I don't have a photo in front of the castle, can you add that?

Absolutely! Just specify what you'd like to add in the special instructions/background requests box on your order.

I don't have photos of my family together/can you add my pets in?

Yes! Just email or message me any additional photos. Please add in the special instructions/notes of your order that you want to add people/pets in.